{"id":19615,"date":"2026-01-04T17:02:51","date_gmt":"2026-01-04T17:02:51","guid":{"rendered":"https:\/\/test.sdfs.me\/refund_returns\/"},"modified":"2026-01-26T16:39:57","modified_gmt":"2026-01-26T16:39:57","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/test.sdfs.me\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19615\" class=\"elementor elementor-19615\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f78524e e-flex e-con-boxed e-con e-parent\" data-id=\"f78524e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-397bde1 e-con-full e-flex e-con e-child\" data-id=\"397bde1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04650f9 elementor-widget elementor-widget-ct_heading\" data-id=\"04650f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-04650f9\" class=\"ct-heading h-align-center item-st-default\">\r\n    <div class=\"heading-wrapper\">\r\n        <div class=\"inner-heading\">\r\n                          \t                <h6 class=\"item--title case-animate-time st-default \" data-wow-delay=\"ms\">\r\n                    <span>Refund and Returns Policy<\/span>                <\/h6>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-768cb09 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"768cb09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3a2272 e-con-full e-flex e-con e-child\" data-id=\"e3a2272\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41c081a elementor-widget elementor-widget-text-editor\" data-id=\"41c081a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">At <b data-path-to-node=\"4\" data-index-in-node=\"3\">Sunlube<\/b>, we are committed to providing high-quality industrial lubricants and products. If you are not entirely satisfied with your purchase, we are here to help.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8d830f e-con-full e-flex e-con e-child\" data-id=\"d8d830f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f6819a elementor-widget elementor-widget-ct_heading\" data-id=\"4f6819a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-4f6819a\" class=\"ct-heading h-align-left item-st-default\">\r\n    <div class=\"heading-wrapper\">\r\n        <div class=\"inner-heading\">\r\n                          \t                <h6 class=\"item--title case-animate-time st-default \" data-wow-delay=\"ms\">\r\n                    <span>1.  Conditions de retour Pour \u00eatre admissible \u00e0 un retour, votre article doit \u00eatre:<\/span>                <\/h6>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-813a262 elementor-widget elementor-widget-text-editor\" data-id=\"813a262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-path-to-node=\"6,0,0\"><b data-path-to-node=\"6,0,0\" data-index-in-node=\"0\">Unused and Sealed:<\/b> The product must be in the same condition that you received it. For safety and quality reasons, we cannot accept returns on opened containers, drums, or bulk tanks.<\/li><li data-path-to-node=\"6,1,0\"><b data-path-to-node=\"6,1,0\" data-index-in-node=\"0\">In Original Packaging:<\/b> The item must be in the original packaging with all labels and seals intact.<\/li><li data-path-to-node=\"6,2,0\"><b data-path-to-node=\"6,2,0\" data-index-in-node=\"0\">Time Frame:<\/b> You have <b data-path-to-node=\"6,2,0\" data-index-in-node=\"21\">30 calendar days<\/b> to return an item from the date you received it.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-808c9e9 e-con-full e-flex e-con e-child\" data-id=\"808c9e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2667bc elementor-widget elementor-widget-ct_heading\" data-id=\"e2667bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-e2667bc\" class=\"ct-heading h-align-left item-st-default\">\r\n    <div class=\"heading-wrapper\">\r\n        <div class=\"inner-heading\">\r\n                          \t                <h6 class=\"item--title case-animate-time st-default \" data-wow-delay=\"ms\">\r\n                    <span>2. Articles endommag\u00e9s ou incorrects Veuillez inspecter votre commande \u00e0 la livraison. Si vous recevez un produit endommag\u00e9 ou dont les sp\u00e9cifications sont incorrectes, veuillez nous en informer:<\/span>                <\/h6>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e43a1b0 elementor-widget elementor-widget-text-editor\" data-id=\"e43a1b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-path-to-node=\"8,0,0\">Contact us immediately within <b data-path-to-node=\"8,0,0\" data-index-in-node=\"30\">48 hours<\/b> of delivery.<\/li><li data-path-to-node=\"8,1,0\">Provide photos of the damaged goods\/packaging.<\/li><li data-path-to-node=\"8,2,0\">We will arrange for a replacement or a full refund at no extra cost to you.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4eb1b6 e-con-full e-flex e-con e-child\" data-id=\"b4eb1b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d0f37b elementor-widget elementor-widget-ct_heading\" data-id=\"8d0f37b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-8d0f37b\" class=\"ct-heading h-align-left item-st-default\">\r\n    <div class=\"heading-wrapper\">\r\n        <div class=\"inner-heading\">\r\n                          \t                <h6 class=\"item--title case-animate-time st-default \" data-wow-delay=\"ms\">\r\n                    <span>3. Refunds process<\/span>                <\/h6>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23fdf23 elementor-widget elementor-widget-text-editor\" data-id=\"23fdf23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1388\" data-end=\"1672\">Once we receive your item, we will inspect it. I If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer&#8217;s policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e329ce9 e-con-full e-flex e-con e-child\" data-id=\"e329ce9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4e3442 elementor-widget elementor-widget-ct_heading\" data-id=\"d4e3442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-d4e3442\" class=\"ct-heading h-align-left item-st-default\">\r\n    <div class=\"heading-wrapper\">\r\n        <div class=\"inner-heading\">\r\n                          \t                <h6 class=\"item--title case-animate-time st-default \" data-wow-delay=\"ms\">\r\n                    <span>4. Shipping costs<\/span>                <\/h6>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9c525b elementor-widget elementor-widget-text-editor\" data-id=\"e9c525b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-path-to-node=\"11,0,0\"><b data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Defective\/Wrong Items:<\/b> Sunlube will cover all shipping costs.<\/li><li data-path-to-node=\"11,1,0\"><b data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Standard Returns:<\/b> You will be responsible for paying for your own shipping costs for returning your item. A standard <b data-path-to-node=\"11,1,0\" data-index-in-node=\"117\">restocking fee<\/b> may apply for large industrial orders.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15051c1 e-con-full e-flex e-con e-child\" data-id=\"15051c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f05440d elementor-widget elementor-widget-ct_heading\" data-id=\"f05440d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-f05440d\" class=\"ct-heading h-align-left item-st-default\">\r\n    <div class=\"heading-wrapper\">\r\n        <div class=\"inner-heading\">\r\n                          \t                <h6 class=\"item--title case-animate-time st-default \" data-wow-delay=\"ms\">\r\n                    <span>8. Contact information<\/span>                <\/h6>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f80bc03 elementor-widget elementor-widget-text-editor\" data-id=\"f80bc03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3148\" data-end=\"3255\"><b data-path-to-node=\"12\" data-index-in-node=\"0\">Contact Us<\/b> If you have any questions on how to return your item to us, contact us at:<\/p><ul><li data-start=\"3259\" data-end=\"3295\"><strong data-start=\"3262\" data-end=\"3272\"><strong data-start=\"3262\" data-end=\"3272\">Email: <a href=\"mailto:info@test.sdfs.me\" target=\"_blank\" rel=\"noopener noreferrer\">info@test.sdfs.me<\/a><\/strong><\/strong><\/li><li data-start=\"3298\" data-end=\"3330\"><strong data-start=\"3301\" data-end=\"3311\"><strong data-start=\"3301\" data-end=\"3311\">Phone: <a href=\"tel:+97172434761\">+ 971 7 2434 761<\/a><\/strong><\/strong><\/li><li data-start=\"3298\" data-end=\"3330\"><strong data-start=\"3336\" data-end=\"3348\"><strong data-start=\"3336\" data-end=\"3348\">Address: <\/strong><a href=\"https:\/\/www.google.com\/maps?ll=25.660429,55.788909&amp;z=14&amp;t=m&amp;hl=en&amp;gl=AE&amp;mapclient=embed&amp;cid=4914742527404296178\">Plot no.-244, Al Hamra Industrail Area, NFZ, Al Jazeera Al Hamra, Ras Al Khaimah UAE.<\/a><\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy At Sunlube, we are committed to providing high-quality industrial lubricants and products. If you are not entirely satisfied with your purchase, we are here to help. 1. Conditions de retour Pour \u00eatre admissible \u00e0 un retour, votre article doit \u00eatre: Unused and Sealed: The product must be in the same condition [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19615","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test.sdfs.me\/en\/wp-json\/wp\/v2\/pages\/19615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.sdfs.me\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test.sdfs.me\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test.sdfs.me\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/test.sdfs.me\/en\/wp-json\/wp\/v2\/comments?post=19615"}],"version-history":[{"count":0,"href":"https:\/\/test.sdfs.me\/en\/wp-json\/wp\/v2\/pages\/19615\/revisions"}],"wp:attachment":[{"href":"https:\/\/test.sdfs.me\/en\/wp-json\/wp\/v2\/media?parent=19615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}